Frequently Asked Questions

Are ShakeLuxe products handmade?

Yes. ShakeLuxe products are thoughtfully handcrafted in small batches with precision and care.

When are orders made and shipped?

Orders are processed and shipped within our 7–15 business day fulfillment window, excluding weekends and holidays. Your order may ship at any time during that period.

Can body butters melt during shipping?

Yes. During hot weather, body butters may soften or melt in transit. Once cooled, the product will solidify again, although the whipped texture may change. Melting does not affect product quality or effectiveness.

Do product packages always look exactly like the photos?

Packaging may change based on supply availability. The product inside remains the same unless otherwise stated.

Can I return a body-care product?

Because these are personal-care products, all sales are final. Contact ShakeLuxe within 24 hours of delivery if an order arrives damaged, defective, or incorrect.

How should I perform a patch test?

Apply a small amount to a limited area and wait before regular use. Stop using the product if irritation occurs. Review the ingredients carefully if you have known allergies.